Terms and conditions

Terms of Use

Welcome to our e-shop of James Wong Florist Ltd. To ensure a safe and pleasant environment for all our users, we have established the Terms of Use. They set out what you expect of us and what we expect of you. Please note that by visiting any area of our eshop, you agree to accept and comply with these Terms of Use. We also strongly recommend that you review our full Privacy Policy Statement.

Our trademarks, service marks and copyrights

Our trademarks and service marks are ours and we reserve all rights in them. You may not use our eshop graphics, logos, service marks and trademarks without our prior written permission. All other trademarks, product names, company names and logos that appear on our eshop are our property. All content on our website, including designs, text, graphics, logos, button icons, images, software and audio clips, any improvements or modifications to such content, any derivative works, the collection, arrangement and assembly of all content appearing on this website is our proprietary property and is protected by Hong Kong and international copyright and other applicable intellectual property laws.

Use of the website

Currently, the site can only be used as a shopping resource or for online communication. You may not distribute or commercially use the Site or any of its contents (whether by copying, retransmitting, disseminating, selling, broadcasting, distributing, republishing, modifying, redistributing using “framed” or similar technologies or otherwise). Any use of the online communication features of this website may only be used for legitimate purposes and you may not post or transmit any objectionable material (whether harmful, threatening or otherwise);

Resale purposes are prohibited

All products sold are for customer use only and may not be resold commercially. We may reject any purchase orders that are suspected to be used for commercial resale.

Product name, documentation and import charges

When our eshop places an order, all product titles are passed on to the customer. We will deliver the product according to the customer’s instructions. We only accept orders to be delivered in Hong Kong.


This website and its contents are provided “as is” without any warranty, express or implied (except as implied by applicable law). Our online stores only provide places on its website for the sale of products, for any direct, indirect, incidental, special, consequential or exemplary damage (including loss of profits or intangible loss in connection with your use of this product, without liability) on the website or for the use of any product purchased on its website). Before using any product purchased through our eshop, please read all information, warranties or warnings provided by the manufacturer or seller of the product on the packaging and labeling of the product or in the product. Our online stores are not responsible for accuracy.
Although we do our best to display the color of its product image as accurately as possible on the site, we do not guarantee that the display will display that color accurately.

Compensation and limitation of liability

You agree to compensate our eshop for all losses, costs, damages and expenses (including reasonable legal costs) arising from any violation of these Terms of Use or any other activity you may engage in as a result of your use of this website, and to defend and protect our eshop from damages.


You further agree that our eshop is not responsible for your use of the Site and that you agree to waive all claims you may make against our eshop in order to avoid any loss or damage suffered as a result of your use of the Site. If this disclaimer is not enforceable, our eshop Stores shall not be liable, if any, for any loss or damage in any way more than the fees you pay for the particular service or product on which you are liable.

Our privacy policy

You agree that we use the information about you as described in our Privacy Policy.


Our eshop may, in its sole discretion, terminate or suspend your access to all or part of this website without notice, if we believe that person/action, in our sole discretion violates any applicable law or is harmful to our eshop or third parties.


We may send you notifications by email, general notice on our website or by mail. You can notify us at any time by e-mail or mail to withdraw from such communication.

Changes in Terms

These Terms of Use may be modified from time to time. Therefore, you should read these Terms of Use before placing any orders.


These Terms of Use shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region. You irrevocably agree that the courts of the Hong Kong Special Administrative Region shall have exclusive jurisdiction over any claim or dispute relating to or arising out of these Terms of Use and Order Terms.

These Terms of Use are last updated 1 January 2023.