{"id":1017,"date":"2026-07-16T04:35:59","date_gmt":"2026-07-16T04:35:59","guid":{"rendered":"https:\/\/jameswongflorist.com\/faq\/"},"modified":"2026-07-16T04:37:12","modified_gmt":"2026-07-16T04:37:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/jameswongflorist.com\/zh\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

\u5e38\u898b\u554f\u984c<\/p>

\u5e38\u898b\u554f\u984c \u00b7 FAQ<\/h2>
\u8a02\u82b1\u5f8c\u5e7e\u6642\u9001\u5230\uff1fWhat are your delivery timeframes?<\/span>+<\/span><\/div>

\u4e0a\u534812\u9ede\u524d\u843d\u55ae\uff0c\u5373\u65e5\u4e0b\u53486\u9ede\u524d\u9001\u5230\u9999\u6e2f\u5404\u5340\uff08\u6e2f\u5cf6\u3001\u4e5d\u9f8d\u3001\u65b0\u754c\uff09\u3002\u5982\u9700\u6307\u5b9a\u6642\u9593\u9001\u9054\uff0c\u8acb\u55ba\u843d\u55ae\u6642\u5099\u8a3b\uff0c\u6211\u54cb\u6703\u76e1\u91cf\u5b89\u6392\u3002Orders placed before 12pm are delivered same-day by 6pm across Hong Kong Island, Kowloon, and the New Territories.<\/p><\/div><\/div>

\u5572\u82b1\u65b0\u5514\u65b0\u9bae\uff1fHow fresh are the flowers?<\/span>+<\/span><\/div>

\u6211\u54cb\u6bcf\u65e5\u6e05\u6668\u7531\u9ec3\u5e2b\u5085\u89aa\u81ea\u53bb\u82b1\u5e02\u6311\u9078\u65b0\u9bae\u9032\u53e3\u82b1\u6750\u3002\u6bcf\u500b\u82b1\u675f\u90fd\u4fc2\u9001\u8ca8\u7576\u65e5\u65e9\u4e0a\u65b0\u9bae\u88fd\u4f5c\uff0c\u7d55\u4e0d\u9810\u5148\u5305\u88dd\u6216\u96ea\u85cf\u904e\u591c\u3002Master Wong personally selects every stem each morning. Every bouquet is made fresh on the morning of delivery.<\/p><\/div><\/div>

\u9ec3\u5e2b\u5085\u771f\u4fc2\u6703\u89aa\u624b\u5beb\u54ad\uff1fDoes Master Wong really handwrite the cards?<\/span>+<\/span><\/div>

\u4fc2\uff0c\u6bcf\u4e00\u5f35\u795d\u798f\u54ad\u90fd\u4fc2\u9ec3\u5e2b\u5085\u89aa\u7b46\u66f8\u5beb\u3002\u4f60\u53ef\u4ee5\u55ba\u843d\u55ae\u6642\u8f38\u5165\u60f3\u5beb\u5605\u795d\u798f\u8a9e\uff08\u4e2d\u82f1\u6587\u7686\u53ef\uff09\u3002Yes \u2014 every greeting card is handwritten by Master Wong himself since 2005.<\/p><\/div><\/div>

\u9001\u5514\u9001\u96e2\u5cf6\u5340\uff1fDo you deliver to outlying islands?<\/span>+<\/span><\/div>

\u6211\u54cb\u76ee\u524d\u63d0\u4f9b\u6e2f\u5cf6\u3001\u4e5d\u9f8d\u540c\u65b0\u754c\u5404\u5340\u5605\u5373\u65e5\u9001\u82b1\u670d\u52d9\u3002\u96e2\u5cf6\u5340\u8acb\u63d0\u524d\u4e00\u500b\u5de5\u4f5c\u5929\u9810\u8a02\u3002We offer same-day delivery across Hong Kong Island, Kowloon, and the New Territories. Outlying islands require one working day advance booking.<\/p><\/div><\/div>

\u82b1\u675f\u540c\u7db2\u7ad9\u5716\u7247\u6703\u5514\u6703\u4e00\u6a23\uff1fWill the bouquet match the website photo?<\/span>+<\/span><\/div>

\u6211\u54cb\u6703\u76e1\u91cf\u8ddf\u8db3\u7db2\u7ad9\u53c3\u8003\u5716\u7247\u5605\u98a8\u683c\u540c\u8272\u7cfb\u3002\u5982\u9700\u8981\u66f4\u63db\u4e3b\u8981\u82b1\u6750\uff0c\u6211\u54cb\u6703\u9810\u5148\u901a\u77e5\u4f60\u3002We match the style and colour palette as closely as possible. Master Wong ensures any substitute is of equal or superior quality.<\/p><\/div><\/div>

\u63a5\u53d7\u516c\u53f8\u8a02\u8cfc\u6216\u9577\u671f\u5408\u4f5c\u55ce\uff1fDo you handle corporate orders?<\/span>+<\/span><\/div>

\u7576\u7136\u3002\u6211\u54cb\u70ba\u9152\u5e97\u3001\u9910\u5ef3\u3001\u8fa6\u516c\u5ba4\u540c\u6d3b\u52d5\u7b56\u5283\u516c\u53f8\u63d0\u4f9b\u5b9a\u671f\u82b1\u5349\u4f9b\u61c9\u670d\u52d9\u3002\u6b61\u8fce\u96fb\u90f5\u81f3 hello@jameswongflorist.com\u3002We provide regular floral supply services for hotels, restaurants, offices, and event planners.<\/p><\/div><\/div>

\u9000\u6b3e\u6216\u66f4\u63db\u653f\u7b56\u4fc2\u9ede\uff1fWhat is your refund\/replacement policy?<\/span>+<\/span><\/div>

\u5982\u679c\u82b1\u675f\u55ba\u9001\u9054\u6642\u6709\u660e\u986f\u54c1\u8cea\u554f\u984c\uff0c\u8acb\u55ba\u6536\u8ca8\u5f8c2\u5c0f\u6642\u5167\u5f71\u76f8\u4e26\u806f\u7d61\u6211\u54cb\uff0c\u6211\u54cb\u6703\u5b89\u6392\u514d\u8cbb\u66f4\u63db\u6216\u5168\u984d\u9000\u6b3e\u3002If your bouquet arrives with visible quality issues, contact us within 2 hours for a free replacement or full refund.<\/p><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions \u5e38\u898b\u554f\u984c \u00b7 FAQ<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1017","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jameswongflorist.com\/zh\/wp-json\/wp\/v2\/pages\/1017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jameswongflorist.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jameswongflorist.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jameswongflorist.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jameswongflorist.com\/zh\/wp-json\/wp\/v2\/comments?post=1017"}],"version-history":[{"count":1,"href":"https:\/\/jameswongflorist.com\/zh\/wp-json\/wp\/v2\/pages\/1017\/revisions"}],"predecessor-version":[{"id":1024,"href":"https:\/\/jameswongflorist.com\/zh\/wp-json\/wp\/v2\/pages\/1017\/revisions\/1024"}],"wp:attachment":[{"href":"https:\/\/jameswongflorist.com\/zh\/wp-json\/wp\/v2\/media?parent=1017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}