上午12點前落單，即日下午6點前送到香港各區（港島、九龍、新界）。如需指定時間送達，請喺落單時備註，我哋會盡量安排。Orders placed before 12pm are delivered same-day by 6pm across Hong Kong Island, Kowloon, and the New Territories.

我哋每日清晨由黃師傅親自去花市挑選新鮮進口花材。每個花束都係送貨當日早上新鮮製作，絕不預先包裝或雪藏過夜。Master Wong personally selects every stem each morning. Every bouquet is made fresh on the morning of delivery.

係，每一張祝福咭都係黃師傅親筆書寫。你可以喺落單時輸入想寫嘅祝福語（中英文皆可）。Yes — every greeting card is handwritten by Master Wong himself since 2005.

我哋目前提供港島、九龍同新界各區嘅即日送花服務。離島區請提前一個工作天預訂。We offer same-day delivery across Hong Kong Island, Kowloon, and the New Territories. Outlying islands require one working day advance booking.

我哋會盡量跟足網站參考圖片嘅風格同色系。如需要更換主要花材，我哋會預先通知你。We match the style and colour palette as closely as possible. Master Wong ensures any substitute is of equal or superior quality.

當然。我哋為酒店、餐廳、辦公室同活動策劃公司提供定期花卉供應服務。歡迎電郵至 hello@jameswongflorist.com。We provide regular floral supply services for hotels, restaurants, offices, and event planners.

如果花束喺送達時有明顯品質問題，請喺收貨後2小時內影相並聯絡我哋，我哋會安排免費更換或全額退款。If your bouquet arrives with visible quality issues, contact us within 2 hours for a free replacement or full refund.